Home Contact Us Sitemap
print this page email this page go to the top of the page

Realize a Bottom-line Impact

What’s the cost of less-than-loyal customers?  More than you know.

We can close the critical gap between customer satisfaction and customer loyalty with our organization-wide approach to sales and service training — and we can prove it.

Make Training Count

The last and final stage of our four-step methodology, Evaluation and Measurement is how we demonstrate a real return on investment.

Here’s just some of what you can expect:

  • Scorecards and scoring that evaluate the sales and service skills performance and progress after successful completion of our program
  • Executive Overview highlighting the progress results of program participants
  • Reporting of scoring results, which can be sorted by agent, location or management company for use in measuring specific areas of improvement and/or for targeting future reinforcement efforts
© 2008 Signature Holdings (Cyprus) Ltd |  Disclaimer Design & Development by BDigital | Powered by WebStudio